:root{--bg:#fff;--bg-subtle:#f7f8f9;--surface:#fff;--border:#e5e7eb;--border-strong:#d1d5db;--text:#1f2937;--text-soft:#4b5563;--text-muted:#6b7280;--text-faint:#9ca3af;--green:#16a34a;--green-suave:#dcfce7;--green-border:#86efac;--amber:#f59e0b;--amber-suave:#fef3c7;--amber-border:#fcd34d;--red:#dc2626;--red-suave:#fee2e2;--red-border:#fca5a5;--blue:#2563eb;--blue-suave:#dbeafe;--blue-border:#93c5fd;--gray:#6b7280;--gray-suave:#f3f4f6;--gray-border:#e5e7eb;--font-ui:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Helvetica,Arial,sans-serif;--radius:8px;--radius-sm:6px;--radius-pill:999px;--bg-hover:#edeff2;--on-accent:#fff;--blue-hover:#1d4ed8;--mine-bg:#e8f2fc;--mine-border:#cfe3f7;--mine-hover:#dcecfa;--chip-bg:#fff;--chip-text:#334155;--chip-border:#d7dde6;--red-text:#b91c1c;--amber-text:#92400e;--code-bg:#f4f4f5}[data-theme=dark]:not([data-portal]){--bg:#0d1117;--bg-subtle:#10161e;--surface:#161d27;--border:#2b3440;--border-strong:#3b4654;--text:#e6edf3;--text-soft:#c9d4df;--text-muted:#9aa8b8;--text-faint:#6d7887;--green-suave:#0e2f1d;--green-border:#1f5a38;--amber-suave:#33260a;--amber-border:#6b4d12;--red-suave:#38121a;--red-border:#7c2633;--blue-suave:#10294f;--blue-border:#2a4f8f;--gray-suave:#1d2530;--gray-border:#333d4a;--bg-hover:#1f2833;--blue-hover:#3b82f6;--mine-bg:#10202f;--mine-border:#24415c;--mine-hover:#0d1b28;--chip-bg:#161d27;--chip-text:#d7e0ea;--chip-border:#333d4a;--red-text:#f3787f;--amber-text:#f2c14e;--code-bg:#1a2129;--portal-bg:#0d1117;--portal-text:#e6edf3;--portal-accent:#3d6bff;--portal-accent-strong:#2c56e0;--portal-accent-soft:#16224a;--portal-header-bg:#0a0e14;--portal-header-sub:#8fa0b4;--portal-card-bg:#161d27;--portal-card-border:#2b3440}*{box-sizing:border-box}body,html{margin:0;padding:0;background:var(--bg-subtle);color:var(--text);font-family:var(--font-ui);font-size:14px;line-height:1.5;-webkit-font-smoothing:antialiased}.app-shell{display:grid;grid-template-columns:232px 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2px}.page-subtitle{color:var(--text-muted);font-size:13px;margin:0 0 20px}.card{background:var(--surface);border:.5px solid var(--border);border-radius:var(--radius);padding:16px}.card-mine{background:var(--mine-bg);border-color:var(--mine-border)}.card+.card{margin-top:12px}.card-title{font-size:14px;font-weight:600;margin:0 0 10px}.card-subtitle{margin-top:4px}.card-meta,.card-subtitle{font-size:12px;color:var(--text-muted)}.chip{border:1px solid var(--chip-border);background:var(--chip-bg);color:var(--chip-text);border-radius:999px;padding:4px 12px;font-size:13px;cursor:pointer}.chip-active,.chip:hover{border-color:var(--blue)}.chip-active{background:var(--blue);color:var(--on-accent)}.field-label{font-size:13px;color:var(--text-muted);font-weight:500}.grid-auto{display:grid;grid-template-columns:repeat(auto-fill,minmax(280px,1fr));grid-gap:12px;gap:12px}@media 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img,[data-theme=dark]:not([data-portal]) .sidebar-brand img{filter:invert(.92) hue-rotate(180deg)}.link{color:var(--blue);text-decoration:none}.link:hover{text-decoration:underline}.login-hint{margin-top:16px;padding:10px 12px;font-size:12px;color:var(--text-muted);background:var(--bg-subtle);border:.5px solid var(--border);border-radius:var(--radius-sm)}:root{--portal-bg:#f5f7fa;--portal-text:#1b2430;--portal-accent:#2657ff;--portal-accent-strong:#1c46d8;--portal-accent-soft:#e8eeff;--portal-header-bg:#1b2430;--portal-header-sub:#aeb6c2;--portal-card-bg:#fff;--portal-card-border:#e5e9f0;--portal-bar-nuevo:#2563eb;--portal-bar-resuelto:#16a34a;--portal-bar-progreso:#f59e0b;--portal-bar-critico:#dc2626}.portal-shell{min-height:100vh;background:var(--portal-bg);color:var(--portal-text);font-family:var(--font-inter),system-ui,sans-serif}.portal-hero{background:var(--portal-header-bg);padding:44px 24px 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hsla(0,0%,100%,.12)}.portal-sidebar-logout{width:100%;padding:9px;background:hsla(0,0%,100%,.08);border:none;border-radius:8px;color:#fff;cursor:pointer;font-size:13px}.portal-sidebar-logout:hover{background:hsla(0,0%,100%,.14)}.portal-main-head{display:flex;align-items:center;justify-content:space-between;gap:12px;margin-bottom:18px}.portal-main-title{font-family:var(--font-space),sans-serif;font-size:24px;font-weight:600;margin:0}.portal-search-inline{max-width:560px;margin:0 0 18px}.portal-tickets-stack{display:flex;flex-direction:column;gap:10px}.portal-ticket-card{display:flex;align-items:center;gap:12px;padding:14px 18px;background:var(--portal-card-bg);border:.5px solid var(--portal-card-border);border-radius:12px;text-decoration:none;color:inherit;transition:box-shadow .12s}.portal-ticket-card:hover{box-shadow:0 2px 10px rgba(27,36,48,.06)}.portal-ticket-num{white-space:nowrap;font-family:var(--font-space),sans-serif}.portal-ticket-subject{flex:1 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var(--border);cursor:pointer;font:inherit;color:inherit}.ticket-section-toggle:hover{color:var(--blue)}.ticket-section-title{font-size:13px;font-weight:700;letter-spacing:.02em}.ticket-section-chevron{color:var(--text-muted);font-size:12px;transition:transform .15s ease}.ticket-section-chevron.open{color:var(--text-soft)}#tickets-list{margin-top:10px}.ticket-row-link{display:grid;grid-template-columns:auto 88px minmax(min(var(--ticket-title-w,0px),44vw),1fr) auto auto 1.1fr 130px auto;align-items:center;grid-gap:10px;gap:10px;width:100%;padding:9px 12px;background:transparent;border:.5px solid 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auto;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.ticket-resize-handle{position:absolute;top:50%;right:-9px;width:8px;height:26px;transform:translateY(-50%);cursor:col-resize;touch-action:none;-webkit-user-select:none;-moz-user-select:none;user-select:none;z-index:20;color:var(--text-faint)}.ticket-resize-handle:before{content:"";position:absolute;left:50%;top:0;bottom:0;width:2px;margin-left:-1px;border-radius:2px;background:currentColor;opacity:.45}.ticket-resize-handle:active,.ticket-resize-handle:hover{color:var(--blue)}.ticket-resize-handle:active:before,.ticket-resize-handle:hover:before{opacity:1}.ticket-cell-source{font-size:13px;margin-right:6px;flex-shrink:0}.ticket-cell-prio{min-width:72px}.ticket-cell-sla{min-width:88px}.ticket-cell-cust{overflow:hidden}.ticket-cell-cust,.ticket-cell-tech{color:var(--text-soft)}.ticket-cell-merged{font-size:10px;padding:1px 6px}.ticket-cell-cust-name{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.ticket-cell-workshop{font-size:10px;padding:1px 6px;text-decoration:none;flex-shrink:0}.ticket-cell-workshop:hover{text-decoration:none}.ticket-cell-chevron{color:var(--text-faint);font-size:14px}@media (max-width:900px){.ticket-row-link{grid-template-columns:auto auto 1fr auto;grid-template-rows:auto auto}.ticket-cell-title{grid-column:3/-1}.ticket-resize-handle{display:none}.ticket-cell-cust{grid-column:1/-1;grid-row:2}.ticket-cell-sla,.ticket-cell-tech{display:none}}@media (max-width:560px){.ticket-row-link{grid-template-columns:auto auto 1fr auto;gap:8px;padding:8px 10px}.ticket-cell-prio{display:none}.ticket-cell-time{font-size:11px}}.form-grid-2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));grid-gap:14px 16px;gap:14px 16px}@media 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ease}.dashed-btn:hover{background:var(--blue-suave)}.modal-overlay{position:fixed;inset:0;background:rgba(15,23,42,.45);display:flex;align-items:flex-start;justify-content:center;padding:40px 16px;overflow-y:auto;z-index:60}.modal{background:var(--surface);border:1px solid var(--border);border-radius:var(--radius);box-shadow:0 12px 40px rgba(0,0,0,.16);width:100%;max-width:560px;padding:20px 22px}.modal-head{display:flex;align-items:center;justify-content:space-between;margin-bottom:14px}.modal-body{display:flex;flex-direction:column;gap:12px}.modal-foot{display:flex;align-items:center;justify-content:space-between;gap:8px;margin-top:18px;padding-top:14px;border-top:1px solid var(--border)}.notice{padding:10px 12px;font-size:13px;border-radius:var(--radius-sm);background:var(--bg-subtle);color:var(--text);border:1px solid var(--border);margin-bottom:12px}.notice-error{background:var(--red-suave);color:var(--red-text);border-color:var(--red-border)}.notice-shadow{background:var(--amber-suave);color:var(--amber-text);border-color:var(--amber-border);font-size:13px}.notice-flex{display:flex;align-items:center;justify-content:space-between;gap:10px}.notice-close{border:none;background:transparent;cursor:pointer;color:inherit;font-size:18px;line-height:1;padding:2px 6px;border-radius:4px}.notice-close:hover{background:rgba(0,0,0,.06)}[data-theme=dark]:not([data-portal]) .notice-close:hover{background:hsla(0,0%,100%,.08)}.toast-viewport{position:fixed;top:16px;right:16px;display:flex;flex-direction:column;gap:10px;z-index:70;max-width:340px;width:calc(100vw - 32px)}.toast{display:flex;align-items:flex-start;gap:10px;background:var(--surface);border:1px solid var(--border);border-left:4px solid var(--border-strong);border-radius:var(--radius-sm);box-shadow:0 6px 20px rgba(0,0,0,.12);padding:12px 14px;animation:toast-in .18s ease}.toast-info{border-left-color:var(--blue)}.toast-success{border-left-color:var(--green)}.toast-warning{border-left-color:var(--amber)}.toast-alarm{border-left-color:var(--red);box-shadow:0 0 0 1px var(--red-border),0 6px 20px rgba(0,0,0,.15)}.toast-content{flex:1 1;display:flex;flex-direction:column;gap:3px}.toast-title{font-weight:600;font-size:14px}.toast-body{font-size:13px;color:var(--text-soft)}.toast-action{font-size:13px;margin-top:2px}@keyframes toast-in{0%{opacity:0;transform:translateY(-6px)}to{opacity:1;transform:translateY(0)}}.result-ok{color:var(--green);font-weight:600}.result-bad{color:var(--red);font-weight:600}.task-row{width:100%;text-align:left;border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);padding:10px 12px;cursor:pointer}.task-row:hover{border-color:var(--border-strong);box-shadow:0 2px 6px rgba(0,0,0,.06)}.justify-end{justify-content:flex-end}.msg{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);padding:10px 12px;font-size:14px}.msg-merged{background:var(--bg-subtle);border-left:3px solid var(--amber);color:var(--text-soft)}.who{font-size:12px;color:var(--text-muted);margin-bottom:4px}.stack .msg+.msg{margin-top:8px}.week-grid{display:grid;grid-template-columns:repeat(7,minmax(110px,1fr));grid-gap:6px;gap:6px;min-height:240px}@media (max-width:800px){.week-grid{grid-template-columns:repeat(7,minmax(72px,1fr));overflow-x:auto}}.week-day{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);min-height:150px;display:flex;flex-direction:column}.week-day:hover{border-color:var(--border-strong)}.week-day-head{padding:6px 8px;font-size:12px;font-weight:600;color:var(--text-soft);background:var(--bg-subtle);border-bottom:1px solid var(--border);border-radius:var(--radius-sm) var(--radius-sm) 0 0;text-align:center}.week-day-head.today{background:var(--blue-suave);color:var(--blue)}.week-day-name{display:block;font-size:11px;font-weight:600;color:var(--text-muted);text-transform:capitalize}.week-day-head.today .week-day-name{color:var(--blue)}.week-day-body{flex:1 1;padding:6px;gap:6px}.day-grid,.week-day-body{display:flex;flex-direction:column}.day-grid{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);min-height:200px}.month-grid{display:grid;grid-template-columns:repeat(7,minmax(90px,1fr));grid-gap:4px;gap:4px}@media (max-width:800px){.month-grid{grid-template-columns:repeat(7,minmax(60px,1fr));overflow-x:auto}}.month-week-header{display:grid;grid-template-columns:repeat(7,minmax(90px,1fr));grid-gap:4px;gap:4px;margin-bottom:4px}@media (max-width:800px){.month-week-header{grid-template-columns:repeat(7,minmax(60px,1fr))}}.month-week-header-cell{padding:4px 6px;font-size:11px;font-weight:600;color:var(--text-soft);text-transform:capitalize;text-align:center}.month-day{border:1px solid var(--border);border-radius:var(--radius-sm);background:var(--surface);min-height:84px;display:flex;flex-direction:column;overflow:hidden}.month-day.outside{opacity:.45;background:var(--bg-subtle)}.month-day.today{border-color:var(--blue)}.month-day-head{padding:4px 6px;font-size:12px;font-weight:600;color:var(--text-soft);background:var(--bg-subtle);border-bottom:1px solid var(--border);text-align:right}.month-day-body{flex:1 1;padding:4px;display:flex;flex-direction:column;gap:3px}.appt-chip{border:1px solid var(--border);border-left:3px solid var(--border-strong);border-radius:var(--radius-sm);background:var(--surface);padding:6px 8px;cursor:-webkit-grab;cursor:grab;transition:box-shadow .12s ease,transform .12s ease}.appt-chip:hover{box-shadow:0 2px 6px rgba(0,0,0,.08);transform:translateY(-1px);border-color:var(--border-strong)}.appt-chip:active{cursor:-webkit-grabbing;cursor:grabbing}.appt-chip-sm{padding:3px 6px;font-size:12px}.appt-chip-creator{display:block;font-size:10px;color:var(--text-muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}.appt-chip-top{display:flex;align-items:flex-start;justify-content:space-between;gap:6px}.appt-edit-btn{border:none;background:transparent;cursor:pointer;color:var(--text-muted);font-size:13px;line-height:1;padding:2px;border-radius:4px}.appt-edit-btn:hover{color:var(--text);background:var(--gray-suave)}.appt-assign{margin-top:6px;max-width:100%;font-size:12px;padding:3px 6px;cursor:pointer}.day-grid.drag-over,.month-day.drag-over,.week-day.drag-over{outline:2px dashed var(--blue);outline-offset:-2px}